Customer.io
Customer.io sends the messages your product depends on. Antimetal reads campaign and delivery state so a messaging failure surfaces as its own incident rather than a support mystery.
What Antimetal does with Customer.io
- Read campaigns and message delivery state
- Check analytics for delivery failures
- Inspect customer data flowing into campaigns
- Correlate a messaging outage with an upstream API failure
Connecting Customer.io
Go to Integrations in the Antimetal dashboard and find Customer.io.
Click Connect and follow the prompt. Depending on the tool this is either an OAuth handoff or a read-only credential you generate in Customer.io and paste into Antimetal.
Once Customer.io shows as connected, Antimetal begins pulling from it during investigations. No further configuration is required.
Permissions and access
Antimetal connects over MCP with read-only access and performs no write operations. The exact scopes depend on the credential you issue in the vendor tool — grant read access only.
All tenant data is processed in isolated environments. See security and compliance for details.
Related integrations
Need help?
Contact us via Slack or at support@antimetal.com.