Incident.io

Incident Management 5 steps

Incident.io holds the narrative record of what your team already knows about an outage. Antimetal reads incident timelines, catalog entries, and schedules with a read-only API key so investigations start with that history rather than from scratch.

01 Capabilities

What Antimetal does with Incident.io

  • Pull incident timelines into an investigation as prior context
  • Read catalog types and entries to map services to owners
  • Read schedules to know who was on call when something fired
  • Surface earlier incidents that match the current failure signature
02 Setup

Connecting Incident.io

Prerequisites

  • An Incident.io account with a Team subscription
  • Permission to generate API keys
  1. 01

    Go to API Key Settings

    Navigate to Settings > API Keys.

  2. 02

    Add a new API key

    Click Add New and name the key Antimetal.

  3. 03

    Select permissions

    Enable: view data like public incidents and organisation settings; view all incident data including private incidents; view catalog types and entries; view all incident data including private incidents and manage incident memberships; and read schedules.

  4. 04

    Create the key

    Click Create, then copy the API key on the next page. It is only shown once.

  5. 05

    Share the key with Antimetal

    Paste the token in the Antimetal UI.

03 Access

Permissions and access

Antimetal uses a read-only API key scoped to incidents, catalog entries, schedules, and organization data.

All tenant data is processed in isolated environments. See security and compliance for details.

Need help?

Contact us via Slack or at support@antimetal.com.

Product

  • Agentic Production Engineering

Compliance

All systems normalBuilt in NYC

The autonomous system for production.
SOC 2, GDPR, and HIPAA compliant.